Όροι Χρήσης

1.Acceptance of Terms

By accessing or using the CogniQal website at www.cogniqal.com (the "Website"), booking a discovery call, downloading any resource, requesting a proposal, or otherwise engaging with CogniQal's services, you agree to be bound by these Terms of Service ("Terms"). Please read them carefully.

If you are accessing the Website or engaging with our services on behalf of an organisation, you represent that you have authority to bind that organisation to these Terms, and references to "you" include both you individually and that organisation.

If you do not agree with any part of these Terms, please do not use our Website or services.

2.About CogniQal

CogniQal is a corporate learning and development company specialising in neuroscience-informed, AI-enhanced training solutions. Our flagship offering, CogniQal ONE™, is an integrated learning ecosystem comprising eight modules: Orbit™, Grow™, Cast™, Capsule™, Play™, Live™, Connect™, and Lens™.

CogniQal operates from two offices:

3.Use of the Website

3.1 Permitted Use

You may use this Website for lawful purposes only, and in a manner consistent with all applicable local, national, and international laws and regulations. The Website is intended for business professionals and organisations seeking corporate learning and development solutions.

3.2 Prohibited Conduct

You agree not to:

• Use the Website in any way that is unlawful, fraudulent, or harmful, or in connection with any unlawful, fraudulent, or harmful purpose or activity.
• Transmit any unsolicited or unauthorised advertising or promotional material, or any other form of similar solicitation (spam).
• Reproduce, duplicate, copy, or resell any part of the Website or its content in contravention of these Terms.
• Attempt to gain unauthorised access to any part of the Website, its servers, or any systems or networks connected to it.
• Introduce viruses, trojans, worms, logic bombs, or any other material that is malicious or technologically harmful.
• Scrape, harvest, or collect information from the Website using automated means without our prior written consent.

3.3 Website Availability

We aim to keep the Website available at all times, but we do not guarantee uninterrupted or error-free access. We reserve the right to suspend, withdraw, or restrict access to the Website at any time for operational, security, or maintenance reasons, without notice.

4.Bookings and Discovery Calls

The Website allows you to book a discovery call or appointment with the CogniQal team via Zoho Bookings. By scheduling a call, you agree to the following:

• You will provide accurate and complete information when booking.
• Bookings are subject to availability and are confirmed at CogniQal's discretion.
• CogniQal reserves the right to reschedule or cancel a booked call with reasonable notice.
• Discovery calls and consultations provided through the Website are exploratory in nature and do not constitute a binding agreement, service contract, or commitment to deliver any specific product or service unless a separate written agreement is executed.
• Information shared during a discovery call will be treated in accordance with our Privacy Policy.

5.Downloadable Resources

Certain pages of the Website offer downloadable resources such as PDF guides, frameworks, reports, and other educational materials ("Resources"). By downloading a Resource, you agree that:

• Resources are provided for your personal or internal business use only.
• You will not reproduce, distribute, publicly display, modify, or create derivative works from any Resource without prior written consent from CogniQal.
• Resources are provided for informational purposes only and do not constitute professional, legal, financial, or HR advice.
• CogniQal makes no warranties regarding the accuracy, completeness, or fitness for purpose of any Resource.

6.Proposals and Service Requests

Submission of a contact form or request for proposal through the Website does not create a binding contract. Any engagement with CogniQal for the delivery of learning and development services — including but not limited to CogniQal ONE™ modules, workshops, psychometric tools, or custom programmes — will be governed by a separate written service agreement or statement of work signed by both parties.

CogniQal reserves the right to decline any request or proposal at its sole discretion.

7.Intellectual Property

7.1 CogniQal Owned Content

All content on this Website, including but not limited to text, graphics, logos, icons, images, audio clips, digital downloads, data compilations, and software, is the property of CogniQal or its content suppliers and is protected by applicable intellectual property laws.

The following are proprietary marks and/or registered trademarks of CogniQal: CogniQal®, CogniQal ONE™, Orbit™, Grow™, Cast™, Capsule™, Play™, Live™, Connect™, and Lens™. Unauthorised use of any of these marks is strictly prohibited.

7.2 Restricted Use

No part of the Website or its content may be reproduced, modified, adapted, translated, distributed, published, broadcast, sublicensed, or otherwise exploited for any commercial purpose without the express prior written consent of CogniQal.

You are granted a limited, non-exclusive, revocable, non-transferable licence to access and use the Website and its content solely for the purpose of exploring CogniQal's services for your own internal business purposes.

7.3 User-Submitted Content

If you submit any information, feedback, or other content to CogniQal through the Website (including via forms or emails), you grant CogniQal a non-exclusive, worldwide, royalty-free licence to use, store, and process that content solely for the purpose of responding to your inquiry and improving our services. We will not publish or share user-submitted content without your permission.

8.Third-Party Links and Services

The Website may contain links to third-party websites or services. These links are provided for convenience and informational purposes only. CogniQal has no control over the content, privacy practices, or availability of third-party websites and accepts no liability for any loss or damage arising from your use of them.

The inclusion of any link does not imply endorsement, sponsorship, or affiliation by CogniQal.

9.Disclaimers

9.1 No Professional Advice

The information and resources provided on this Website are for general informational and educational purposes only. Nothing on this Website constitutes professional advice of any kind, including legal, financial, psychological, or human resources advice. You should seek independent professional advice before acting on any information found on this Website.

9.2 As-Is Basis

The Website and its content are provided on an "as is" and "as available" basis, without any representations or warranties of any kind, express or implied. CogniQal makes no warranty that the Website will be uninterrupted, timely, secure, or error-free, or that defects will be corrected.

9.3 Accuracy of Information

While CogniQal uses reasonable efforts to ensure that the information on the Website is accurate and up to date, we make no representations or warranties as to the accuracy, completeness, reliability, or timeliness of any information on the Website. CogniQal reserves the right to update or modify content at any time without notice.

10.Limitation of Liability

To the fullest extent permitted by applicable law, CogniQal, its directors, employees, partners, agents, suppliers, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of, or inability to use, the Website or its content — including but not limited to loss of profits, data, goodwill, or business opportunities — even if CogniQal has been advised of the possibility of such damages.

CogniQal's total cumulative liability to you for any claim arising out of or relating to the Website or these Terms shall not exceed the amount paid by you, if any, for accessing the Website in the twelve (12) months preceding the claim.

Nothing in these Terms shall limit or exclude CogniQal's liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be limited or excluded by applicable law.

11.Indemnification

You agree to indemnify, defend, and hold harmless CogniQal and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or in any way connected with your access to or use of the Website, your violation of these Terms, or your infringement of any intellectual property or other right of any person or entity.

12.Privacy and Data Protection

Your use of the Website is also governed by our Privacy Policy, which is incorporated into these Terms by reference. By using the Website, you consent to the processing of your personal data as described in our Privacy Policy, available at www.cogniqal.com/privacy-policy.

CogniQal processes personal data in accordance with the EU General Data Protection Regulation (GDPR) and, where applicable, the UK GDPR.

13.Cookies

Our Website uses cookies and similar tracking technologies. By continuing to use the Website, you agree to our use of cookies as described in our Privacy Policy and Cookie Policy. You can manage your cookie preferences at any time via the Cookie Settings option in the footer of our Website.

14.Changes to These Terms

CogniQal reserves the right to update or modify these Terms at any time. The "Last updated" date at the top of this page reflects when the Terms were most recently revised. Your continued use of the Website following the posting of updated Terms constitutes your acceptance of the changes. We encourage you to review this page periodically.

For material changes, CogniQal will make reasonable efforts to provide notice, which may include a prominent notice on the Website or direct communication where we hold your contact details.

15.Suspension and Termination

CogniQal reserves the right to suspend or terminate your access to the Website, without notice or liability, if we believe you have breached these Terms or engaged in conduct that is harmful to CogniQal, other users, or third parties.

Upon termination, your right to use the Website will immediately cease. Provisions of these Terms that by their nature should survive termination — including intellectual property, disclaimers, limitation of liability, and governing law — shall continue to apply.

16.Governing Law and Jurisdiction

These Terms and any dispute or claim arising out of or in connection with them (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of Greece, without regard to its conflict of law provisions, and subject to the mandatory provisions of EU consumer and data protection law where applicable.

Any dispute arising from or related to these Terms shall be subject to the exclusive jurisdiction of the courts of Athens, Greece, except where mandatory local consumer protection law provides otherwise.

For users based in the United Kingdom, these Terms are also subject to the laws of England and Wales to the extent required by applicable UK law, and UK-based users retain any statutory rights afforded to them under UK law.

17.Entire Agreement and Severability

These Terms, together with our Privacy Policy and any other policies referenced herein, constitute the entire agreement between you and CogniQal with respect to your use of the Website, and supersede any prior agreements or representations.

If any provision of these Terms is found to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect. The invalid or unenforceable provision shall be modified to the minimum extent necessary to make it valid and enforceable.

18.No Waiver

CogniQal's failure to enforce any right or provision of these Terms shall not constitute a waiver of that right or provision. Any waiver must be in writing and signed by an authorised representative of CogniQal to be effective.

19.Contact Us

If you have any questions about these Terms of Service, please contact us:

© 2026 CogniQal. All rights reserved.